Award-Winning Service Four Years in a Row

FTAdviser Service Awards 2023 DFM IBOSS

The votes are in…

And we are delighted to officially announce that IBOSS have won the Five Star award in the DFM category at the FTAdviser Service Awards 2023.

We are the only DFM provider to receive the Five Star award in this category four times and have done so in consecutive years since the category was launched in 2020.

IBOSS CIO, Chris Metcalfe, said: “We are incredibly honoured to stand as the sole DFM provider to attain this award four times. Our heartfelt gratitude extends to all the advisers and planners who graciously cast their votes in our favour.

This award holds special significance for us, given that it is a direct reflection of your scores against the service that we provide. It reinforces our commitment to placing you and your clients at the forefront of our business, highlighting the genuine dedication we have towards delivering exceptional service.” 

FTAdviser’s Service Awards are now in their 33rd year and continue to highlight the very best in service provision to advisers and their clients from across the financial services industry.

As voted for by financial advisers and planners, the results were calculated by scoring us against our industry peers in the following six disciplines:

  • New Business Processing
  • Product Support
  • Personal Contact
  • Central Processing
  • Flexibility of Charging
  • Electronic Business